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Valmont Spa at Fairmont Hotel | Survey Results

Total replies: 56
Sent to: 261
Offer ID: 4530 See page

1. Did you discover Valmont Spa at Fairmont Hotel for the 1st time when using your BuyClub voucher?

Answered: 55 Skipped: 0

2. Would you recommend Valmont Spa at Fairmont Hotel to others?

Answered: 55 Skipped: 0
Very friendly And a lovely location
10/3/2022
I really liked the spa and the relaxing massage.
10/8/2022
Great massage, professional and nice environment.
10/9/2022
VERY relaxing experience
10/15/2022
Very comfortable and clean. Good service.
10/21/2022
Excellent!
10/26/2022
Outstanding, clean and only pro treat you.
11/2/2022
I would defo come back
11/5/2022
Always very good massage
11/6/2022
Wonderful experience!
11/17/2022
Professionnal service
11/18/2022
Lovely spa, great therapist and staff
12/1/2022
Hello, I have already filled in a survey for Valmont Spa at Fairmont Hotel. As I go there regularely for a massage, I won't answer this survey any more. Thanks.
12/3/2022
Amazing service, atmosphere
12/3/2022
I have never been disappointed.
12/20/2022

3. One thing you especially liked about Valmont Spa at Fairmont Hotel

Answered: 38 Skipped: 17
It is an amazing experience overall
9/4/2022
Excellent service, treatments, and products.
9/11/2022
The location and the staff
9/11/2022
Very clean and friendly
9/16/2022
The massage!
9/18/2022
Wry relaxing
10/3/2022
All the staff is really nice and the rooms are very relaxing.
10/8/2022
Calming and super comfortable.
10/9/2022
The staff , everyone is very helpful, professional and friendly
10/15/2022
Everything
10/17/2022
Professional
10/21/2022
The professionalism of the staff, the infrastructure, the services provided.
10/21/2022
Professional and cosy
10/24/2022
Very nice service
10/26/2022
Fantastic massage, you really feel and see the difference
10/29/2022
Peace and quiet and very friendly staff
10/30/2022
The therapists are experienced and professional. The Spa itself is very beautiful.
11/4/2022
Everything
11/4/2022
Client oriented service, fluffy bathrobes, resting area with yummy snacks, fruits and tea
11/5/2022
Great professional massage
11/6/2022
La variété dés soins.
11/6/2022
Very relaxing and great staff
11/7/2022
Very good service
11/13/2022
Treatment is superb
11/17/2022
Great service
11/18/2022
Comfort towel -
11/18/2022
I loved the product and the place
11/23/2022
Le massage.
11/27/2022
The quality of the treatments
11/27/2022
They were able to personalize to my requirement
12/1/2022
Heated treatment bed
12/2/2022
Service
12/3/2022
The massage and facial are just fantastic !
12/3/2022
Very nice, elegant and very professional people work there.
12/6/2022
J’ai adoré la qualité des soins et la gentillesse de l’accueil.
12/6/2022
Relax room after massage
12/12/2022
Hospitality and service
12/15/2022
A very clean place in a peaceful atmosphere with a great staff
12/20/2022

4. One thing Valmont Spa at Fairmont Hotel could improve on

Answered: 18 Skipped: 37
None
9/4/2022
Nothing
9/16/2022
Was hard to find in the hotel
9/18/2022
Might be nice to be able to use the pool before the massage if it isn’t busy
10/3/2022
Nothing
10/21/2022
Mixed relaxing room
10/29/2022
Include the pool access in the offer OFfer a combo of facial and body massage
11/4/2022
Their skin care products are quite expensive… it would be good to get samples to try it and perhaps also offert discount on these products for spa clients.
11/5/2022
Nothing
11/6/2022
Des therapists changent tous les temps.
11/6/2022
Everything is perfect
11/17/2022
The hammam/sauna facility
11/18/2022
-
11/18/2022
La musique un peu forte.
11/27/2022
Changing rooms
12/3/2022
Always ask about pressure , and then stick to it.
12/11/2022
-
12/15/2022
No access to toilet on the SPA itself when you go the rest room after massage you have to go back to changing room and wait for reception staff to open the door for you
12/20/2022

5. Do you think you'll return to Valmont Spa at Fairmont Hotel in the future, even without a BuyClub voucher?

Answered: 55 Skipped: 0
Definitely yes
11/27/2022
Absolutely
12/3/2022
I will definitely return
12/15/2022
Too expensive
12/20/2022

6. Any other comments to BuyClub or to Valmont Spa at Fairmont Hotel?

Answered: 15 Skipped: 37
Best experience ever
9/16/2022
Thanks BuyClub for the offer. Good to discover the Valmont Spa. Satisfied with the booking and the service. Thank you.
10/21/2022
Will go again
10/29/2022
Thanks for this amazing offer.
11/4/2022
repeat :)
11/4/2022
Great to have special offers afterwards!
11/7/2022
Great value & good proposition of Buyclub thku
11/13/2022
Thank you to Valmont Spa for the friendly service and excellent treatment
11/17/2022
Really great and attentstivr staff and massages
11/18/2022
Good offers for a VIP Service
11/18/2022
Perfect!
11/27/2022
Marie is the best !
12/3/2022
Merci à l’équipe du Valmont Spa
12/6/2022
Thank you for renewing these offers.
12/15/2022
Extra CHF50 for 2h access to use the pool hammam and sauna is a good idea but I would have preferred to pay less have less time and choose between option (hammam access for 30mn for example). I personally like to use the hammam before a massage.
12/20/2022
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