Very experienced masseuse, who took the time before our appointment to read my file and suggest the appropriate massage. This attention to detail is all too rare.
1/11/2021
Very professional
1/13/2021
The staff was welcoming and smiling.
The treatment was perfect, relaxing and pleasat.
1/21/2021
Friendly staff, excellent service
1/26/2021
One of the best massages in town.
1/27/2021
I recommend Valmont Spa to all my friends who come to Geneva, as well as my genevois friends.
1/30/2021
Friendly staff, clean facilities, great massage
9/21/2020
Best massage I ever had
9/27/2020
Fabulous
9/28/2020
Amazing and lovely staff
10/17/2020
Absolutely, it is truly my favourite spa, and I have been to a lot! The spa itself is gorgeous, but the staff are wonderful, too, really.
10/22/2020
100% amazing spa experience
10/23/2020
Great massage
12/9/2020
SUPERB
12/23/2020
3. One thing you especially liked about Valmont Spa at Fairmont Hotel
Answered: 36
Immaculately clean, nice ambiance and decor and delicious smell throughout the Spa. Lovely welcome too from reception.
1/30/2021
Warm welcome
1/29/2021
Nice atmosphere, warm welcome, competent staff.
1/27/2021
Luxury feel throughout welcome and treatment
1/27/2021
Le professionnalisme du personnel.
1/25/2021
The very nice setting
1/24/2021
All the products used were deliciously scented and solicitously applied
1/24/2021
Very good massage - nice staff
1/23/2021
Clean/ professionnel
1/21/2021
wonderful luxurious feeling, a real treat. Excellent masseuses.
1/20/2021
Quality of service
1/13/2021
Gentillesse
1/12/2021
It’s so soothing!
1/11/2021
You always get a good massage there.
1/11/2021
The reflexologie was amazing and the staff are extremely friendly and helpful.
2/5/2021
All is good
9/21/2020
The lady assessed my skin and asked what I thought were the problem areas
9/21/2020
Excellent staff and facilities.
9/23/2020
quality of the surroundings and changing rooms
9/24/2020
The massage
9/27/2020
Pure luxury
9/28/2020
It is spacious and tranquil. My therapist was really good
9/30/2020
The best services in Geneva
10/22/2020
Friendliness of staff and great massages
10/17/2020
Staff, facilities, massage
10/23/2020
The staff
10/22/2020
great service and warm welcome
10/1/2020
Extraordinary kind and professional service.
The relaxation room which can be used before and after is really lovely.
10/19/2020
Excellent service
12/10/2020
Service, the massage itself
12/9/2020
L'environnement.
12/3/2020
Very clean
12/4/2020
Cosiness, staff professionalism
12/9/2020
Everything
12/29/2020
Spacious. Quiet. Clean. Modern.
12/23/2020
Very nice and professional staff.
12/18/2020
4. One thing Valmont Spa at Fairmont Hotel could improve on
Answered: 20
Nothing
1/30/2021
The lady at the welcome desk was not very friendly when I arrived but it was better afterwards.
1/24/2021
Music
1/21/2021
Nothing
1/11/2021
n/a
1/11/2021
Close the door/s between the waiting area and the spa reception. I was tired when I arrived and the noise from reception activity seemed loud and disturbing. Likewise for noisy staff shoes.
9/24/2020
all is good
9/21/2020
I think their welcome and making guests feel welcome can be better, as it did feel a bit stuck up.
9/30/2020
Nothing
9/28/2020
Customer service
9/28/2020
N/a
9/27/2020
More buy club offers!
10/17/2020
Nothing comes to mind
10/22/2020
Nothing
10/22/2020
many clients were not wearing a mask..
10/1/2020
Nothing
10/23/2020
Rien.
12/3/2020
Na
12/9/2020
Na
12/18/2020
N A
12/23/2020
5. Do you think you'll return to Valmont Spa at Fairmont Hotel in the future, even without a BuyClub voucher?
They have made a specific offer for Buyclub users, so the prices are not as steep as normal
1/20/2021
A lot of people have been to the spa thanks to my recommendation without a Buy Club offer and I might go as well even though I am not very good at spending money on myself!
1/30/2021
The visit confirmed to me the high quality of the treatments and overall experience.
9/24/2020
I really loved the massage
9/27/2020
The massage was great but overall staff are not very friendly.. The customer service experience was not great
9/28/2020
but not for reflexology. Rather just if I want an hour of relaxation.
10/19/2020
For sure. Best massage ever
12/23/2020
6. Any other comments to BuyClub or to Valmont Spa at Fairmont Hotel?
Answered: 0
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