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Bains de Cressy | Survey Results

Total replies: 84
Sent to: 587
Offer ID: 4756 See page

1. Did you discover Bains de Cressy for the 1st time when using your BuyClub voucher?

Answered: 54 Skipped: 30

2. Would you recommend Bains de Cressy to others?

Answered: 83 Skipped: 1
We loved it
4/7/2023
we (the adults) had a good time. Our teen age kids less so
4/20/2023
Yes! love that it's so close to geneva
4/24/2023
For adults with small children it is really nice, not really for teenagers.
4/24/2023
Good when going with your kids
5/29/2023
very nice athmosphere.
6/17/2023
very good place, water is warm for the babies to feel very comfortable.
6/18/2023
Ambience - great Family atmosphere - amazing Service - excellent Cleanliness - awesome Accessibility - superb
7/13/2023
Very nice cosy place. Not crowed.
8/22/2023
Nice family place, adults get to relax and kids play!
8/27/2023
It is small with no snack area inside just vending machines and you have tin buy before you come in
9/2/2023
We went on a Saturday morning and it was nearly empty wjich was very nice for us.
9/17/2023
nice place, not too crowded
9/23/2023
Terrible experience and poor customer service. At the end of the day before 18h there is huge queue of people in the changing room waiting to take the shower. For the swimming pool of hundred people there are only 3 shower cabins in the changing room. One has to wait long time to take a shower and change. The lady at réception demanded to pay extra for overtime of 12 minutes. She could not care less about explanation there was unreasonably long queue to the showers. Her response was « this is the context of Bains de Cressy, if you don’t like- don’t come »
9/24/2023
beautiful relaxing experience. much enjoyed
9/29/2023
Nice place with children
9/30/2023

3. One thing you especially liked about Bains de Cressy

Answered: 50 Skipped: 34
Clean and not too busy - we love it
4/7/2023
People
4/8/2023
Close to city center and very relaxing water
4/10/2023
Warm! Relaxing! Odorium!
4/10/2023
We love spending 3 hours of bathing there
4/13/2023
Instalations in general
4/14/2023
Location. Its in Geneva
4/14/2023
Great aqua massage with multiple options from jacuzzi to strong streams from the sockets
4/16/2023
Palm trees, very bright, easy to arrive, variety of options within the pool
4/16/2023
The plants add a level of serenity
4/17/2023
Nice place with trees inside the pool space
4/18/2023
Nice when it is not too crowded
4/18/2023
More into a health center vs a usual thermal bath
4/20/2023
Nothing.
4/24/2023
Ease of parking / entry
4/24/2023
The pool
4/24/2023
the exotic plants around the swimming pool
4/26/2023
Warm water
4/28/2023
The plants / palm trees all around the pool area. The many bubble pool areas.
4/30/2023
Close to Geneva and family friendly
5/14/2023
The jacuzzi with the big plants that makes believe to be on vacation in the tropics and thé kindness of thé staff
5/16/2023
Simple organization
5/21/2023
Very clean and quiet
6/3/2023
Variaty of hydromasages
7/9/2023
The staff was friendly, yet professional.
7/13/2023
Warm water
7/17/2023
Calm relaxing atmosphere and friendly staff
8/20/2023
Family atmosphere, clean changing rooms, support if needed
8/21/2023
The kindness at the reception to explain us how to use the facilities.
8/22/2023
Slide was hit with our 1.5 year old
8/27/2023
Staffs are kind pools are clean and warm
9/2/2023
Water and site is really nice
9/2/2023
It was quiet today
9/3/2023
Excellent self-massage with waterjets
9/7/2023
Le cadre avec les palmiers et les différents bains et buses à bulles
9/8/2023
Practical and easy to access
9/9/2023
Not too busy.
9/11/2023
Very good water jets
9/11/2023
It is very nice and green, and kids friendly
9/19/2023
Nice water jets
9/20/2023
The warm water
9/23/2023
clean and warm, not very crowded
9/23/2023
Sympa avec des enfants
9/24/2023
The palms.
9/24/2023
Being in geneva, nearby
9/25/2023
sauna
9/28/2023
the spa area and pool are beautifully decorated and spacious. spotlessly clean with people constantly washing down the floor.
9/29/2023
Lovely baths and nice atmosphere
9/29/2023
cleanliness
9/29/2023
Late opening hours - kids allowed
9/30/2023

4. One thing Bains de Cressy could improve on

Answered: 42 Skipped: 42
Adding more activities for kids and communication
4/7/2023
Trafic information
4/8/2023
Charged us extra for overstaying our time by 9 minutes :-(
4/10/2023
All ok
4/13/2023
A bit more child friendly
4/14/2023
The bar
4/14/2023
How the lockers work is confusing. The person working was very kind and walked us through it
4/16/2023
Child free sessions for adults only
4/17/2023
Hair dryers: few and not very powerful, takes long time to dry the hair.
4/18/2023
Free parking and food service
4/20/2023
Except from reception, staff is not used to deal with regular public. It is clearly a medical facility that shouldnt be open to public, staff in the pool is super strict and rude. There are only 3 showers in the womens vestiaire. Ridiculous.
4/24/2023
La propreté dans les vestiaires
4/24/2023
Increase the number of cabins in the changing room
4/24/2023
Cleanliness in the showers and changing rooms.
4/30/2023
Making sure the people that are using the quiet areas (e.g. sauna) actually comply with the silence rule
5/12/2023
Maybe it is too small when it is crowded
5/14/2023
More choice of bathing suits sizes
5/21/2023
Maybe modernize the look a bit
6/3/2023
to offer more seats around the pool
6/18/2023
Parking could be free of charge for the users of the Bains
7/9/2023
signage
7/13/2023
Cleanliness, changing rooms are dirty
7/17/2023
Everything is fine
8/22/2023
Except for price it is excellent.
8/27/2023
Nothing
9/2/2023
Strick rules on being 1’ over time or expensive parking or no food choices inside
9/2/2023
Friendliness of their workers
9/3/2023
Perhaps open windows when the weather allows it
9/7/2023
A little explanation on the different points on the pool and what to use for what would have been nice
9/9/2023
Parking could be included in the ticket
9/11/2023
Adding soap dispensers in the shower
9/11/2023
Reduce chlorine smell
9/20/2023
The price
9/23/2023
the hair driers are a bit weak I also do not understand why the floatables were not allowed in the whole pool but just in one corner
9/23/2023
Put more showers. Learn the basics of customer service.
9/24/2023
enlarge the hammam and sauna zone
9/28/2023
the changing rooms are very basic, more like public baths. no soap nor towels on offer
9/29/2023
Reopen the cafeteria please
9/29/2023
More spaces
9/29/2023
Cleaning in changing room
9/30/2023
Cleaning of the showers
9/30/2023
The reception. I came with buyclub and so ?! Lady had a different attitude if you payed the full price, I felt like a thief.
10/2/2023

5. Do you think you'll return to Bains de Cressy in the future, even without a BuyClub voucher?

Answered: 84 Skipped: 0
Great place for rainy day: covered thermal pool with tropical vegetation, have both sauna and thermal pool.
4/16/2023
Without kids
4/20/2023
I definitely like what they offer.
7/13/2023
Just a pity it’s a bit far from my place, otherwise I would take a membership right away!
8/22/2023
Yes
8/27/2023
Très relaxant
9/8/2023
For sure
9/23/2023
Ad explained above
9/24/2023
Already did!
9/25/2023
it is relaxing - next time I'll be more prepared in terms of what to bring.
9/29/2023
We enjoy thermal baths. It’s the best in Geneva
9/30/2023

6. Any other comments to BuyClub or to Bains de Cressy?

Answered: 17 Skipped: 42
Excellent discovery!
4/7/2023
We'll watch the clock better next time!
4/10/2023
More offers please :)
4/13/2023
Thank you
4/14/2023
Thank you for a lovely afternoon!
4/16/2023
the baby/kids area wd need to be a little bit bigger specially over weekends when there are numerous babies
6/18/2023
Kept very clean (thank you to the staff)
8/20/2023
Great place. Nice offer ! Keep up the good work. Thanks.
8/22/2023
Faire une offre pour les cours d’Aqua gym
9/8/2023
No food service at a moment, only machines with drinks and snickers, mars and so on.
9/20/2023
to BuyClub: we need more of these kind of vouchers, the majority of the offers are for hairstyles, manicure, massage, etc.
9/23/2023
We discovered the bains thanks to you guys and it's our nw favourite place for winter weekends - thank you!
9/24/2023
Cafeteria was closed, a pity a sunday afternoon.
9/25/2023
Great relaxing evening, thank you!
9/29/2023
see above
9/29/2023
great experience we'll be back
9/29/2023
I wish we could extend the validity period
9/30/2023
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