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19th Avenue | Survey Results

Total replies: 58
Sent to: 219
Offer ID: 4381 See page

1. Did you discover 19th Avenue for the 1st time when using your BuyClub voucher?

Answered: 54 Skipped: 0

2. Would you recommend 19th Avenue to others?

Answered: 54 Skipped: 0
Absolutely!
4/11/2022
Friendly and professional staff
4/14/2022
Friendly and professional staff.
5/2/2022
Very professional staff
5/2/2022
The service was excellent
5/10/2022
It depends on the kind of hair service you are looking for. Probably ok for basic haircut and styling.
5/17/2022
Professional services and very nice staff.
5/28/2022
Always have, always will
6/7/2022
Excellent service and friendly staff
6/11/2022
Yes - great staff, excellent skills
7/22/2022
Very happy with my haircut
8/2/2022
Bon accueil, excellente coupe, coiffeuse (Ornella) super sympa!
8/8/2022
J'ai pris un bon pour un highlight/lowlight. Le rendez-vous s'est passé dans le salon des Eaux-Vives. La modernité du salon, le professionalisme des coiffeuses présentes, le soin amené à la prestation, les produits utilisés, tout était présent pour passer un excellent moment.
9/6/2022
I have gone a few times now (Thonex location), and had different stylists--each one was kind, thoughtful and knowledgeable. I really appreciated their viewpoint and advice.
3/5/2023

3. One thing you especially liked about 19th Avenue

Answered: 39 Skipped: 13
Personalized service! They really do their best to give you a cut that suits you.
4/11/2022
Friendly staff
4/11/2022
Always friendly and welcoming staff
4/14/2022
The kindness and very professional
4/14/2022
very quality service, great products, wonderful hospitality!
4/16/2022
The quality of the cut.
4/16/2022
The kindness and the work done on my hair.
4/25/2022
Very friendly staff. Great haircut and color
4/26/2022
Great advice & customer service
4/26/2022
Wonderful staff
4/28/2022
Experts on hair coloring and streaks.
5/2/2022
Products are safe. I have a sensitive scalp and I did not feel that my scalp is burning with the products used.
5/2/2022
The good advice given and the prices were reasonable. I got a gloss on top of the voucher for 30CHF which looks very good.
5/10/2022
Really nice staff: both stylist and colorist were really friendly and easy to talk to. The experience was relaxing.
5/17/2022
Friendly
5/20/2022
They’re very welcoming and nice.
5/28/2022
Got is the best )
6/1/2022
Staff, excellent hairdressers
6/7/2022
Andrea is very nice and good!
6/8/2022
Professional staff
6/11/2022
The welcome, and their line of products
6/13/2022
Zoraida (the stylist) is really friendly and she always excelled her job
6/17/2022
Very friendly, stylist very professional
6/20/2022
Excellent and friendly service! They are highly professional and use the best techniques and products!
6/27/2022
Great stylists
7/9/2022
Andrea at the Airport branch is a real star!!!
7/15/2022
Andrea at the Airport branch is a real star!!!
7/15/2022
Very attentive to your hair style request/desire
7/21/2022
Friendly professional staff
7/22/2022
Friendly staff who do great work with color highlights and haircuts
7/28/2022
the decoration
8/4/2022
Voir réponse à question précédente
8/8/2022
skilled staff
8/18/2022
the staff who is so friendly
8/23/2022
The talent of the hairdresser
8/26/2022
Le professionalisme des coiffeuses
9/6/2022
ttt
9/25/2022
some
9/28/2022
The shampooing was wonderful and all their products smell and feel really good
3/5/2023

4. One thing 19th Avenue could improve on

Answered: 14 Skipped: 38
They could have a receptionist
4/11/2022
I don't enjoy very much body tattoos
4/14/2022
nothing
4/16/2022
Nothing I can think of
4/28/2022
N.A
5/10/2022
Listening to customer in order to deliver on their request: type of cut, sensitive hair, etc.
5/17/2022
Non
6/11/2022
Hair product samples before buying..
7/9/2022
nothing to add
7/28/2022
all is great!
8/23/2022
rien du tout.
9/6/2022
ttt
9/25/2022
some
9/28/2022
It's possibly that there is a lack of knowing how to sytle wavy hair? I only say this because each time except for once, they blow-dried my hair straight, which is fun from time to time. Another time they blowed my hair dry then curled it, which was funny because it almost looked like my normal hair then. It was nice they took to extra effort though!
3/5/2023

5. Do you think you'll return to 19th Avenue in the future, even without a BuyClub voucher?

Answered: 52 Skipped: 0
It’s too expensive for me even with a voucher (I just need to have a straight cut of split and dry ends).
4/11/2022
The haircut is just perfect
4/14/2022
yes, I will definitively return & noted my hairdressers name.
4/26/2022
I will try their other services
5/2/2022
I was disappointed by the quality of my haircut and the effect of the highlighting chemicals used on my hair. I had asked for a layered cut but the result (which I discovered after 1st shampoo at home - at the salon anything can look great with decent styling)) was much more basic, not really layered and not very stylish. As for the highlighting, I specifically told the colorist to be mindful of my very sensitive hair, but the chemicals she used (and length of time left on) did end up drying up and damaging my hair anyway.
5/17/2022
But BuyClub has saved me thousands over the years!
6/7/2022
in any case.
8/4/2022
Je reviendrai pour d'autres soins et je rajouterai que j'ai trouvé une coiffeuse qui a su tout a fait cerner mon envie!
9/6/2022

6. Any other comments to BuyClub or to 19th Avenue?

Answered: 11 Skipped: 38
Please more of this kind of promos.
5/2/2022
Thanks for a great hair cut and colour!
5/10/2022
Great hair cuts
5/20/2022
Thank you to 19th Avenue for sticking with BuyClub!
6/7/2022
19th avenue:cela fait des années que je viens me faire coiffer par Sandrine, dont je suis très satisfaite. Comme elle est absente, c’est Cassandra qui s’est occupée de moi. Sandrine, en plus du bon, me fait deux coups de pinceau gratuitement pour cacher les quelques cheveux blancs que j’ai aux tempes. Cassandra s’est renseignée auprès de la responsable qui lui a dit de me facturer cette prestation 35 fr. Ce n’est vraiment pas très correct de votre part!!! La responsable aurait aussi pu venir vers moi pour l’expliquer et ne pas laisser faire la pauvre Cassandra qui se sentait très gênée de me faire payer 35 fr pour 2 coups de pinceau !!!
7/7/2022
thank you! I enjoy coming to your salon and I appreciate the BuyClub offers.
7/28/2022
I highly recommend eaux vives 19th avenue salon
8/4/2022
Je me réjouis d’une prochaine offre pour une coupe à 19th Avenue!
8/8/2022
Merci de m'avoir fait découvert ce salon!
9/6/2022
tttt
9/25/2022
some
9/28/2022
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