Yes. We're a Geneva-based Swiss-registered company, operating since 2007. When you buy on BuyClub, we use SSL encryption to transmit your purchase details directly to one of the world's leading credit card processors (Stripe.com). Your credit card details are never stored on our servers.
Most vouchers are ready as soon as you buy them, other vouchers are ready 24h after sale ends on BuyClub. In all cases, we always mention - on each sale's Highlights section - when the vouchers for that sale will be ready. We'll also alert you via email when the voucher is ready. You can always check a voucher's status on "My Vouchers"
Vouchers are available online in your BuyClub account. Log into BuyClub and go My Account > My Vouchers
No. You just need to use it before the expiration date.
You can cancel your purchase before a sale ends by contacting us. Once the sale ends your purchase can't be cancelled or changed.