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Aveda Hair | Survey Results

Total replies: 49
Sent to: 172
Offer ID: 4453 See page

1. Did you discover Aveda Hair for the 1st time when using your BuyClub voucher?

Answered: 48 Skipped: 1

2. Would you recommend Aveda Hair to others?

Answered: 48 Skipped: 1
Friendly staff and good service
6/7/2022
Laurella was very helpful and a pleasure to deal with.
6/21/2022
Very calm and spacious setting
7/1/2022
Specially not to people with curly hair
7/11/2022
Nice service and professional employees
7/19/2022
Sebastien gave me a lovely modern cut and the hair mask (steam treatment for 15 mins) nicely conditioned my hair. All the staff there are friendly and went out of their way to provide water/drinks during this intense heatwave.
8/4/2022
really lovely salon near Mt Blanc bridge.
8/24/2022

3. One thing you especially liked about Aveda Hair

Answered: 37 Skipped: 12
Relaxed atmosphere
6/7/2022
cut was excellent and the servoice very friendly
6/8/2022
friendliness of staff
6/8/2022
Very nice people
6/9/2022
The service is always excellent and I really like their products.
6/10/2022
The location and the their zen décoration
6/10/2022
My hairdresser advised me on which treatment was better for my hair (wanted to get the scalp one, she said was unnecessary for me), she didn’t engage in senseless chitchat (huge plus) and didn’t try to sell me a bunch of products at the end!
6/20/2022
The staff.
6/21/2022
Sébastien’s professionalism
6/26/2022
The products
6/28/2022
Very nice salon, convenient location, friendly staff.
6/30/2022
The welcome massage was unexpected and pleasant
7/1/2022
Ils prennent le temps et sont très gentils. Jamais déçue
7/2/2022
Gréât service
7/4/2022
The hairdresser and the warm welcome from all staff there.
7/4/2022
Great atmosphere, super stylist. Really enjoyed the experience.
7/4/2022
Scult massage
7/11/2022
Wonderful head massage while shampooing, great cut and blow dry, English speaking staff, great salon and location.
7/15/2022
The hospitality and professionalism
7/19/2022
Such a beautiful salon! Very pleasant to be in.
7/19/2022
Great and friendly staff
7/24/2022
Convenient location, good personal attention
7/27/2022
The welcome massage with essential oils and the shampoo head massage.
7/30/2022
Knowledge and products
8/4/2022
The hairdresser Sebastien and the products that they’re using on my hair
8/12/2022
Well skilled hair stylist
8/12/2022
The treatments offered
8/18/2022
Good hair cut
8/20/2022
My stylist (Louella) was really nice and she cut my hair rather well.
8/24/2022
My stylist Sébastien was very skilled and friendly,.. and the head massage following the shampoo was divine.
8/24/2022
the customer service: water or tisane offered upon arrival, a welcome head/shoulder massage with essential oils, and a free hand massage were all lovely and appreciated
8/28/2022
Everyone was very friendly
8/30/2022
Expertise , client orientation , friendliness of care of staff
9/3/2022
Super friendly staff who helped me decide the best haircut for me
9/6/2022
Silvana who cut my hair did a great job.
9/9/2022
Lauren was extremely nice and professional.
9/12/2022
Silvana who did the cut did a great job.
9/12/2022

4. One thing Aveda Hair could improve on

Answered: 19 Skipped: 30
nothing comes to mind
6/10/2022
Not take too many clients at the same time.
6/10/2022
i don’t know
6/20/2022
Nothing.
6/21/2022
The friendliness of the staff, With the exception of Sebastion!
6/28/2022
Indicate location of restroom
7/1/2022
Rien
7/2/2022
Nothing.
7/4/2022
It was already perfect
7/19/2022
Staff are nice, yet seem a bit joyless. At least, that's the vibe I picked up. Also -- One of the apprentices (I assume) was practicing styling fake hair in the only spot in the rather large salon that had customers -- making noise with a hairdryer (of course, very normal)...however it seems to me that it could've been done in another area. I wondered about her lack of awareness and lack of supervision, i.e. Was no one there to guide her actions to ensure that clients were given great (not just good) comfort in this lovely, classy salon?
7/19/2022
Firmer massage
7/27/2022
Alerting customers by text message when there’s a delay. I was told there would be a half an hour delay when I arrived.
7/30/2022
Can’t think of anything
8/4/2022
The hair washing and treatment service - I was expecting a wash with stronger hands, warmer water, and some massage movements at this level of salon but got a hairwash with very weak hands and not a very relaxing nor enjoyable experience.
8/24/2022
nothing, it was excellent
8/24/2022
Nothing
8/30/2022
Nothing!
9/6/2022
Brushing was done by a more junior person and the result was subpar; she didn’t create any root volume - could have as well skipped brushing, would have been the same outcome.
9/9/2022
keep up the great work!
9/12/2022

5. Do you think you'll return to Aveda Hair in the future, even without a BuyClub voucher?

Answered: 49 Skipped: 0
YES!
6/9/2022
For sure
6/26/2022
What about a voucher for manicure ???????? pedicure?
6/28/2022
already returned without a voucher
7/11/2022
Would definitely return.
7/15/2022
absolutly!
7/19/2022
The haircut and brushing was good.
7/30/2022
for the reason stated above.
8/24/2022
yes and looking forward to it
8/29/2022

6. Any other comments to BuyClub or to Aveda Hair?

Answered: 10 Skipped: 30
Great experience
6/13/2022
Thank you for a really nice experience. It made for a fun mother-daughter adventure, and we're both very happy with the results!
6/21/2022
Please do a voucher for colour & highlights!
6/28/2022
Overall positive experience and good value
7/1/2022
excellent discovery, Aveda is my new favourite place
7/4/2022
Thanks for a great experience!
7/15/2022
It's a VERY pleasant salon in terms of light, air, comfort, and Aveda products are excellent.
7/19/2022
Thank-you
8/30/2022
The salon was very clean and comfortable- there was a lovely ambience
9/12/2022
No
9/12/2022
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